I'm writing to say thank you for the excellent job you did in organising the funeral for my father, which took place on July 21st.
Before he died we hadn't made any specific plans for the funeral and didn't have a funeral directors in mind.
We chose you from the yellow pages and website because you are a local firm and we liked that your website showed who you were and had all the information about options and costs.
We think we made a good choice and we were really happy with all aspects of your service, and the attention to details which can make all the difference.
We'd especially like to thank Lee who came round to our house and talked us through everything, kept us informed and reassured and oversaw everything on the day; Sally who was very helpful and patient in putting together the order of service so that it was just how we wanted and sourcing the right music; and I think it was Anthony who came to us first to take my Dad who had died at home, and who managed that part very sensitively.
You were all very kind, thank you for helping us through that difficult time and making sure everything went well and smoothly at the funeral.
It's a really important job that you do, and it seemed to us that you really take pride in doing it well in all aspects. We are very glad we choose you.
Rosie and family
Via email 30th August 2017
We would all like to thank all of you for the care, dignity and respect toward my mother, nana and Great-Nana, Rita.
The standards of your service are outstanding.
Many thanks to Lee and Paul Hamby, especially Lee who make sure everything was 100 % perfect, we can't thank you enough.
From the Baille family
(Hessle) 14th June 2017
To M. Garton & Son.
I would just like to say a huge thank you to Frazer and all the staff who organized my mum's funeral.
She looked so peaceful when I visited her in the chapel of rest.
Mum would have been over the moon with the service you provided, as was I.
All the staff were so professional during the funeral and there was so much respect given.
I should have no hesitation in recommending your services.
One again a huge thank you
Funeral of Edna Gallagher
(Hull) 21st June 2017
Re; Patricia Ann Hodges
Thank you to everyone involved in my mam's funeral. Everything went very smoothly.
The professionalism and down to earth approach makes a difficult time much easier to cope with.
It also makes a world of difference that staff have an appropriate sense of humor whilst maintaining the upmost of dignity and respect at all times.
Special thanks must also be sent to Lee.
To everyone involved in my Mam's funeral,
Thank you very much,
Karen & Phil xx
(Hull) 6th July 2017
Re; Violet Hodgson
Dear Bill, Margaret and Julia,
Just a little note to say a very big thank you, for all your help and support you gave us on the passing of a very special and wonderful mum.
Ina Doreen & Eileen & family and friends were comforted by yourselves 100%
Take care Bill Margaret and Julia
- Eileeen & Ted Sheriff.
(Hull) 9th June 2017
Re; Violet Hodgson.
Dear Eric and all collegues,
Just a little note to say a big thank you for all your help and support you gave us in the passing of a very special and wonderful mum.
Nothing was too much trouble and the communication and contact information was second to none 100%
Thank you for putting the flowers on my Uncle's grave and the lovely photograph you sent through to us.
Having people like yourself makes us feel very proud to think we were not alone at this very sad time.
Once again Eric, many many thanks and we send our very best wishes to all concerned.
Eileen Ina Doreen, family and friends.
(Hull) 9th June 2017
We just wanted to send a little card to say a massive thank you for everything regarding the funeral of our dear mum/mum-in-law, Dorothy Mulchinock on 3rd May 2017
The service you offer is exemplary and totally first class, as always. We have never used any other funeral directors and we never would. From the beginning to end your service was personal, caring, friendly and extremely efficiant but professional.
You are amazing at Gartons.
We cannot recommend you enough- perfect!!
With heartfelt thanks to you and your team.
Julia, David and James Mulchinock
(Brough) 3rd May 2017
I am emailing to compliment you on delivering a first class professional service. From the initial phone call to the final journey ALL your STAFF added a little bit of magic, a ray of sunshine, coupled with an abundance of professionalism, to make an emotive and difficult occasion much easier to deal with.
You gave my mum Janet Cox a wonderful service, the same as you gave to my dad two years earlier.
I can only praise your organisation.
Your staff are a credit to you and hopefully you will share this email with them.
Personally I can not thank you enough.
(Brough - 28th April 2017)
Dear Mr Garton
I would like to thank you so much for taking care of our daughter Claire who was taken from us very suddenly in early December 2016.
I would speak very highly of Lee especially as he came to the house and basically took everything out of our hands.
He went through everything with us explaining everything we had to do.
He was so kind and calm and really helped us so much.
He also had a sense of humour which really lifted our spirits.
Every time we rang to visit the chapel of rest we were made to feel most welcome.
In fact the whole day was flawless.
Thank you so much.
Graham and Elaine Stocks
(Kirkella - 19th January 2017)
To Malcolm Garton,
I would just like to say a massive thank you for the help and kindness shown to me and my family on the loss of both my Mum and Dad in this last few months.
Everything was very organised and done with the utmost care. I must give biggest thanks to Lee. He is so calm and caring and takes so much time and interest into helping sort things out, when its needed.
Lee also has a sense of humour which is great to lift your spirits.
So the biggest of thank you's goes to Lee!
Re; David and Emily May Commerford
(Hessle - 9th September 2016)
Dear Mr Garton,
Your company arranged and directed the funeral of my late mother, Mrs Lena Mary Lord on the 15th December 2015. I would like, through this letter, to express my family and my thanks for the outstanding service given by your company and staff in carrying out my late mothers funeral.
From Eric coming to see us to arrange the funeral, through the viewing of my mother in your chapel of rest, through to Peters immaculate directing of the funera,l was most professional, sympathetic and a credit to you and your company.
My family and I would be most grateful if you could pass on our thanks to all your staff for making, what is a traumatic experience, as easy as possilbe.
B. D. Lord
(Hull 4th January 2016)
I wish to express, on behalf of my family, our gratitude on the service you provided in the funeral arrangements for my Dad, Gordon Carrick.
Your companies professionalism and approach in all aspects at this painful time for us was exemplary. From initial contact through to the conclusion of matters, the way your team (most notably Frazer, who was our main contact) managed the process and dealt with the occasion in a dignified and respectful manner, meant that my family were able to deal with our loss in our own way whilst being confident in your company delivering a service second to none. Your service and approach met with universal approval from all family and friends.
My Dad was great believer in making complaints when service was poor, but in parallel was equally effusive of heaping praise on those who's service goes above and beyond. I'm sure he would have echoed my sentiments above. I know be would have been particularly pleased with the respectful way he laid at rest in your chapel in your Hessle Road branch-he was born and raised in Gipsyville, and that he was treated with such dignity so close to his birthplace through his final journey provided a great deal of succour for us all.
Thanks again to you and your team.
(8th October 2015)
Subject: Funeral services
I am emailing to say a very big thank you for the spendid service you provided to our family.
From the first telephone call to the thank you yesterday, your outstanding team are a credit to themselves and your company.
Every detail was superb, the team made a very difficult and emotional time much easier to manage.
My dad Mr Herbert Harry Cox (deceased) would have been thrilled at the service provided, so on behalf of dad and the rest of our family a very big thank you to everyone who played a part in pulling the service together.
You are an amazing team.
(Elloughton. April 2015)
I am writing to thank you and your staff for your care and attention when handling my mothers, Mary Shaw, funeral.
Everything ran very smoothly and both Mum and the family were treat with both respect and support.
I was very touched that not only did you find the details of Dad's funeral, but you also arranged for the same vicar to take the service.
Karen Daniel & family.
(Hessle. January 2015)
On behalf of our family I would like to convey our many thanks to you and the team at Gartons for the superb job you all did in handling the recent funeral of our mum, Sheila Buckle.
From the first meeting we felt confident of the service we would receive. Your guidance and attention to detail were exceptional.
At this difficult time it gave us great comfort in knowing that our mum had been treated with the upmost efficiency, respect and dignity.
Once again our most sincere thanks to you all.
(Gilberdyke, November 2014)
Dear Mr Garton,
I write this letter to you directly to let you know how appreciative I am of your wonderful, efficent and caring team that have taken care of all my needs when arranging the funeral of my dear husband, which took place on Monday 24th.
The young men we dealt with, Frazer Lee and Peter couldn't have done anything further to help things run smoothly. I hope my appreciation is passed on to them.
I'm sure all your staff are equal, ladies on the reception etc. As a family we have used Garton & Son, and to know how your company has maintained its quality is very assuring and will become highly recomended by our family to others in this delicate situation.
Thank you again.
Mrs J. K.
(Hull, November 2014)
Thank you so much for the appropriate conduction of the funeral arrangements and service for my wife, Cathy. They were fitting in every way - and every single one of your staff were helpful and understanding.
I would be pleased for you to use this testimonial - support is so important at these critical times, and other families deserve encouragement to access your excellent service.
Paul Johnston and family.
(via email 29th July 2014)
Thank you all so much for the compassionate and caring way you looked after our mum (Enid Parker deceased 16th June) on her final journey.
As a vetran of WW2 she would have been so proud to know that the RAF flag surrounded her to her final resting place.
Once again, many thanks for the respect, dignity and caring shown to a very beloved Mum.
(Via email. 3rd July 2014) From Kathryn Jeggo.
I felt that I had to write to say what professional and compassionate service we received from yourselves over the recent passing of my dear step dad William (Bill) Brand.
Jon Parkes was both friendly, compassionate and very professional throughout. He made what was such a difficult time for my Mum and my brothers and I very bearable. He ensured that every detail was carried out to our wishes and ensured that we did not forget anything.
I would not and will not hesitate to recommend yourselves and will not forget the excellent service which you provided.
Many thanks, on behalf of my Mum, my brothers and myself.
(May 2014 via email)
Re: Mr Cook's Funeral - Haltemprice Crematorium
We would like to thank every one of you for managing our Dad's funeral arrangements. Your help during this difficult time was greatlly appreciated.
From the moment we entrusted our Dad to M Garton & Son, we knew he was in a caring place that would ensure his dignity and respect.
May we also say a special thank you to Frazer. His professionalism and knowledge, perfectly balanced by his sensitivity and caring attention to detail made the experience easier and this final tribute to our Dad a special memory.
Julie Dodsworth & Family
Anlaby Common (April 2014) via e.mail
To Everyone at Garton's
My family and I would like to send our greatful thanks for the excellent service you provided for Brians funeral and the arrangements.
With a special thank you to Lee and Peter, and also to Keith who attended at the Chapel of Rest in Hedon.
They all helped us through a very difficult time.
Sproatley (March 2014)
Dear Mr Parkes,
Thank you very much for the kind and professional way in which you dealt with me whilst arranging my mum's funeral.
The situation was difficult and you make this a bit easier for me by confidently dealing with the arrangements.
Everything went smoothly and your continuous assurances were much appreciated.
Hessle (2nd January 2014)
Many thanks to Frazer and all the staff at Gartons for the caring and professional manner in which our mam's funeral was taken care of.
Every step of the painful process was made easier by the way in which Frazer guided us and put us completely at ease.
We have nothing but praise for the company.
Thank you very much from all the family.
Kind regards from
Peter and Sheila Grantham.
Hull (3rd December 2013)
On behalf of the family of the late Florence Annie Barnes, I would like to thank your members of staff who attended the funeral and carried out their duties most professionally and efficiently.
I would also like to highlight the manner of Lee (surname not known) who conducted the whole procedure with the utmost competance at a most sensitive time. You have a team to be proud of.
Everthorpe, Brough (3rd December 2013)
Name; the late Betty Emms
We would like to say thank you to Frazer, Jon and everyone who helped us to arrange our mum's funeral
Your high standard of care helped us to have a special day for a very special lady.
From Nancy and Nicola Aveyard. Alan, Pam, Liz and John Emms (Bettys Family)
Just wanted to say a big "Thank you" to Lee and everyone else involved in the preparation of my nanna's funeral.
At such a difficult time, it was a great relief to see a smiling face and a person who was very calm and professional throughout all our meetings.
Lee pointed us in the right direction on many occasions which ensured that everything went smoothly and took away so many worries and concerns, and allowed me to concentrate on giving my nanna a very special funeral.
Many, many thanks,
Karen, Phil & family
Hull (June 2013)
Dear Mr Garton and colleagues,
I would like to say how impressed we were with your professional services as you conducted my daughters funeral. Jon Parkes attended the family home and immediately put us all at ease at an exceptionally difficult time. A very difficult day was made bearable by Jon's caring manner and attention to detail.
Thank you all.
Dave, Elaine and John Gullaksen
Hessle (June 2013)
Dear Mr Garton,
I enclose cheque in payment of your bill for services i.e. Mary Thomas.
I would like to thank you and your staff, who were kind, caring and efficient through all dealings with them. Especially Frazer, when he came to the house to make the arrangements, and on the day of the funeral, he made a very sad occasion run very smoothly and it was much appreciated by all the family. Again many thanks,
Nr Beverley (June 2013)
My father, Colin my husband and myself would just like you to know how grateful we were for all your help in arranging my mums funeral.
It takes a special person to be a funeral director and you are that special person.
When we needed and "angel" you were there.
Please give our thanks to everyone involved in the background.
Take care Lee, God bless you x
All our thanks Harold Taylorson, Colin and Dawn Lamb.
Hull (April 2013)
"Everyone of your staff that my mum and myself have met or talked to via telephone have been absolutely fantastic. The way you looked after my dad and our family with such warmth and respect touched us deeply. You made such a devastating time a lovely experience. You offered only solutions which is why we used you. I am so glad we did. I would like to thank your staff for their professional service and to be proud of what they do. They were all amazing. Kindest regards on behalf of myself and my mum."
Jackie and Maureen - Hull (February 2011)
"I would like to thank the staff of M. Garton & Son Ltd for their time, patience and efficiant service shown to us at such a sad time. I felt we were given time to consider our wishes and not be rushed into making decisions we may later have regretted. I am sure Mums funeral was in accordance with her wishes.
With thanks and best wishes,"
from Joan B. - Paull (April 2011)
It has been over 3 years since my Dad Peter died but he was my world and it is still painful to think of the day we had to say goodbye for the last time. However when I look back to the treatment my Dad and all my family who went to visit the chapel of rest were given, it makes me so glad that my Dad choose Garton & Son the dignity and respect we were given was beyond duty. I have very vivid memories of my Dad leaving the house on the day of the funeral and being bowed to at the end of the street, it meant so much. I could go on but really I just want to say a huge thankyou to you all. Sorry it took so long to write but it has been too difficult.
Sally B. - Hull (June 2011)
I would like to take this opportunity to thank all the staff for their kind support and help through a very difficult time. Everyone was so helpful and understanding and guided me through all the process in a very empathic and sympathetic way. I don't know how I would have coped without your help. The attention to detail and understanding of our specific requirements made our situation much easier. Thank you all so much.
Dawn T. - (Hull) June 2011
Just a note to say thankyou so much for all your help. The service for uncle Bill was very nice. Your staff was wonderful to work with. We appreciated all your kindness.
Again we thank You.
Helen (Resides U.S.A.) Funeral in Hull. July 2011
Please find enclosed a cheque in payment for my husbands funeral.
I would like to thank all your staff who were involved in the arrangements - everyone was very kind, considerate and efficient.
They carried out our requests exactly as we had asked for. All our fellow
mourners were equally impressed with every aspect.
Thank you again,
from D. Cator and family. - Hull (November 2011)
Dad and I would just like to say thank you for the sympathetic and professional way you handled my Mum's funeral arrangement.
We thought we were being a bit unorthodox by not requiring a service, but it was what Mum wanted and we only wanted the people there who had cared for her.
When we visited her before the cremation she looked beautiful again and at peace from the ravages of the dementia she had suffered with over the past few years.
Susan F. and Denis B. - Hull - (Jan 2012)
We would like to thank all the staff at M. Garton & Son for the efficient way they handled my husband/dads funeral arrangements. He looked really peaceful after being ill and in pain for 2 years, and your staff made my daughter feel that death is nothing at all. The service by Alan Craven too was lovely, everyone who attended also said the same.
Thank you all again, nothing seemed too much for you we were really looked after by yourselves
From Nancy and Nicola Aveyard. Hull - (Jan 2012)
Enclosed please find the balance of the account in respect of my mother's funeral.
I wanted to take the opportunity to thank you for your kindness and attention in making the funeral run smoothly, considerately and sensitively.
I appreciate this is part of your job based on many years of experience, but I mearely wanted to say how much I appreciated and respected the very personal service you offered to us.
Mr. Richardson - Nottingham (April 2012)
Dear Roy and Jon,
Just a quick note to say thank you for all the help you have given my brother and myself over the last couple of weeks.We have really appreciated all the guidance you provided.
It has been an extremely difficult time, and knowing we were in safe hands with your company has been very reassuring.
with best wishes
Mandy and Trevor - Hull (May 2012)
Dear Mr Garton and staff,
I enclose cheque for my late husband's funeral.
Thank you for the kindness shown to my family and me on the saddest day of our lives
Ann Firman - Hedon (September 2012)
To Lee and all the colleagues,
My mother and all the family would like to say, thank you for your care and compassion at such a difficult time.
Thank you for taking care of our Dad, Grandad and Great Grandad, the funeral day was made so much easier by your care and attention and the flowers were beautiful. Thank you all.
Mrs Harrison and Mrs Young - Hull (September 2012)
I would like to thank most sincerely the staff of Gartons Funeral Directors for the very efficient way they arranged the funeral of Alice Gilchrist.
In particular I thank Malcolm Garton who did much more than one would have expected of him, also Peter who looked after us with dignity and respect on the day of the funeral.
Thank you once again Janet and Roy H. - Holton-Le-Clay, Lincs. (October 2012)
via email; Hull (10 Jan 2013)
comment; A very big thank you to all the wonderful staff at M Garton and Son for the kindness and care that was given in the arranging of our dear friend Gordon Ellerington's funeral. A sad day made easier to bear with your efficient care and understanding, thank you all, Carol and John Carr.
On behalf of my mother, myself and our family, I would like to thank you for the efficient way you arranged my father's funeral.
The sympathetic manner in which you discussed the proceedure and order of service was much appreciated by us all.
M. Curtis - Willerby (2nd Jan 2013)
Via email; Name: Diane Green
I would like to thank you along with the rest of the family for the respectful and sympathetic arrangements of my mothers funeral. Everything was very efficient and to her/our wishes. I have no hesitation in saying that Gartons made a very sressful and upsetting time seem a lot easier with their very respectful and helpful manner. Thank you very much for the lovely goodbye to my mum, yours sincerely, D Green. (Funeral 31st Jan 2013)
To all at Gartons,
Just a little card to say a massive thank-you to you all for the understanding, kind, comforting and efficient way you dealt with our Dad's funeral (Peter Watts) In particular Jon and Lee - it helped us enormously at such a difficult time and the gentleman who was at the South Cave Chapel of Rest when we visited Dad. We think he is called Peter judging by the photo you have on your website. You were all so kind. We will never forget you all.
Warm wishes, Julia and Donna
P.S. We would never ever hesitate to recommend Gartons every time. You are all unbelievable.
Brough - (February 2013)
These comments come from cards, letters, and emails sent to us after a Funeral. They are unsolicited quotes and are reproduced here with consent of the writer